SmartHost: How to add video to your custom content

Echo Show devices allow you to incorporate videos with your custom property content. Videos are a great way to provide troubleshooting tips for working the television, or use video tutorials to help guests heat the hot tub.

Before you get started, you’ll need to record a short video tutorial and save it to your computer as an MP4.  The maximum video size is 100MB. Is your file too big? Use a free file size reducer like this one

Format your video for SmartHost

To make sure that your video looks the absolute best on your SmartHost Show devices, keep these tips in mind: 

  • Video format: .mp4
  • Max Video Resolution: 1920x1080
  • Video size: less than 100MB

To add your video to your property content:

Login to the SmartHost Management Portal

Locate the appropriate property ➤ Custom Content

Click Edit Property Content

Navigate to the Content Item that your video supports.

For example: include a fireplace tutorial with the Fireplace content.

If the content item for your video does not exist, watch this video tutorial to learn how to create custom content.  

Click the pencil icon in the right corner to Edit this Item

Click Show More Options 

Scroll to the Upload Video File (MP4) section ➤ Choose your file

Click the Save button at the bottom right

Now click the Publish button at the very top of the page to publish the updated content


Need assistance in creating or updating content?

Submit your request here.