Sending messages to your guests can be accomplished in myriad of ways.
Property Direct Messages
Select a property and navigate to the communications tab on the right navigation.
In communications, you will see the message window (shown above). Write the personalized message and hit send.
Alexa Messaging
With the Alexa Messaging interface, users can easily send messages to multiple properties by selecting them from a simple property selection interface. Whether it's Real-Time Messages, Reservation Messages, or Scheduled Messages, you can choose the properties by clicking on the plus icon to move them to the selected properties column. Once you've selected the properties, create your message and send it with just a click.
Real Time Messaging
Real Time Messages are sent immediately to all properties selected. Use the Filter by Category to quickly filter by groups of properties or select properties individually.
Reservation Messages
Reservations Messages provide users the ability to schedule messages to be sent x days before or after your guest's arrival or departure.
Users are also provided with a comprehensive list of all Reservation Messages. This feature allows users to view messages, schedules, property assignments, and delete messages as needed.
Scheduled Messages
Scheduled Messages provide users the ability set up recurring messages to be repeated x number of times per day, week, month, or year and enjoy the flexibility of choosing when a recurrence ends.
Users are also provided with a comprehensive list of all Scheduled Messages. This feature allows users to view messages, schedules, property assignments, and delete messages as needed.
Do you have questions or need assistance?
Your client success team is here to help! Contact the team at clientsuccess@xplorie.com.