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Key Points of Contact for Activity Partners

At Xplorie, we’re here to support every aspect of your partnership. Below, you’ll find the key departments and contacts dedicated to helping you with specific needs.

 

Xplorie Department

Point of Contact

Activity Partnerships Team

We can help with:
  • Account or contact changes
  • Contract-related questions
  • Net rate adjustments
  • New product portfolios 

Natalie Hernandez
VP of Activity Partnerships

nhernandez@xplorie.com

Bryce Armstrong
Activity Account Manager

barmstrong@xplorie.com

Jessica Yelverton
Activity Account Manager

jyelverton@xplorie.com

Not sure who your Account Manager is?

apteam@xplorie.com

Accounting Team

We can help with:

  • ACH payment forms

  • Updating payment details

  • Invoicing or payment questions

  • Payment issues

accounting@xplorie.com

Client Relations Manager - Guest Services

I can help with:

  • Confirming guest reservations

  • Reporting trip or tour cancellations

  • Resolving booking issues

  • Requesting refunds due to cancellations or errors

Cassie Nicholson

cnicholson@xplorie.com

  Ecommerce Product Coordinator

  I can help with:

  • Product listing updates (descriptions, images, locations, pricing, etc.)

  • Product catalog questions and promotions

  • Schedule adjustments

  • Best practices and optimization inquiries

Jenee Gregor

jgregor@xplorie.com

 Technical Solutions Manager

 I can help with:

  • Reservation Management System (RMS) changes

  • Updating or troubleshooting fulfillment processes

  • Reporting guest booking or integration issues

Matt Kusar

mkusar@xplorie.com

Activity Partner Operations

We can help with:

  • All other product-related questions or requests

ap.ops@xplorie.com