Experience Pro Partnership Perks

Learn all about your included Extras, Owners, and Employee Programs and how to use them

Xplorie Extras

Xplorie Extras are extra free-to-guest admissions using the activities that are on your Xplorie program. Xplorie Extras do not cost you anything. Rather, it is another perk of a partnership with Xplorie.

Example: If a guest is celebrating their birthday or anniversary. What better way to build a rapport and the relationship then by offering them extra free admissions as a gift from you during their stay. The guest feels special and you have just established a relationship that will bring the guest back year after year.

Xplorie Extras can also help resolve guest issues. We never want a guest to walk away from your front desk dissatisfied when it can be avoided.

Example: Perhaps an air conditioner is broken, rather than giving back a healthy portion of your rental income, you can provide a guest with extra free tickets (Xplorie Extra) to an activity to help diffuse the situation.

With this fresh approach, Xplorie Extras provide a method of addressing customer issues in such a way that saves homeowners and management a substantial amount of money, while building a strong foundation of customer satisfaction and continued guest loyalty.

(Extras can only be issued from your list of Complimentary Activities and does not include Additional Activities.)

Please use your best judgment when using Xplorie Extras!
Carefully consider the type of event/ issue presented and what value it represents prior to deciding which activity best solves that problem.


To Request Guest Xplorie Extras

Send an email to extras@xplorie.com that includes the following information

  • Guest’s first and last name
  • Contact number
  • Unit
  • Activity
  • Date/Time
  • Number of passes
  • Reason

The Owners Program

Property owners may enjoy the benefits of the Xplorie program’s complimentary activities at no charge (with standard rules and restrictions applied).

Terms & Conditions:

  • Owners must be short-term (less than 28 days) stays.
  • Owners must be staying at their property.
  • Owners receive the same program guests receive.
  • Owner reservation details must be emailed to owners@xplorie.com in advance. 

Please provide our VIP phone number, 850.337.4541, to your owners to ensure the very best service from our top Destination Guides.


The Employee Program

Your employees may also enjoy the benefits of the Xplorie program’s complimentary activities. We believe that when employees can experience each of the activities on the program firsthand, they are able to better communicate the program to guests by calling upon their individual experience.

Employees will receive 2 complimentary (employee plus one guest) Xplorie Extras per activity, per calendar year.

To Request Employee Xplorie Extras:
Send an email to extras@xplorie.com with the following information:

  • Employee’s first and last name
  • Contact number
  • Activity
  • Date/Time
  • Number of passes
  • Reason: Employee Program

 

Contact Us

Client Success - clientsuccess@xplorie.com
Occupancy Reports - csc@xplorie.com
Accounting Department - accounting@xplorie.com or 850.337.4531
Owners Program - owners@xplorie.com or 850.337.4541