Connecting Your Roller Account to Xplorie

🧭 Overview

Xplorie integrates with RMS Roller to provide a seamless connection between your activity inventory and our guest-facing e-commerce experience. This connection allows Xplorie lodging guests to view real-time availability, reserve experiences, and receive valid tickets or barcodes—without requiring manual management on your side.

🎯 Key Capabilities of Syncing Roller to Xplorie

⏱ 1. Real-Time Product & Availability Sync

• 🔄 Automatic updates of Roller ticket products, schedules, and capacities.

• 🕒 Guests always see live availability and accurate blackout dates.
  
  

🎟 2. Automated Guest Redemptions

• 🚀 Included activities booked via Xplorie instantly generate tickets in Roller.

• ❌ No manual voucher entry or double work.
  
  

⚙ 3. Reduced Operational Workload

• 💼 Eliminates duplicate entry between systems.

• 🔃 Minimizes overselling risks with automatic inventory sync.

🔌 How to Connect RMS Roller to Xplorie

Before You Begin: Have your Roller API Key, Account ID, and your Xplorie integration access ready.

1️⃣ Gather Your Roller API Details

1. Log in to Roller Back Office.

2. Go to Settings → Developers → API Keys.

3. Create or select an API key with the correct permissions.

4. Copy:

   • 🔑 API Key

   • 🆔 Account ID

2️⃣ Send Info to Xplorie

📧 Email Matt Kusar the following details: 

• Your RMS Roller API Key

• Your Roller Account ID

• Your Venue/Organization Name

• List of ticket types or products to include

3️⃣ Xplorie Configures the Connection

• Xplorie maps your Roller products to the Xplorie system.

• You’ll be sent a confirmation once syncing is complete.

4️⃣ Test the Integration

✅ Make a test booking →

✅ Verify it appears in Roller →

✅ Redeem to confirm the flow works.

🛠 Troubleshooting

📞 Need Help?

• Xplorie Technical Assistance: 📧  Xplorie API Support
  

• Roller Support:  Roller Support