🔗Connecting Your Ingresso Account to Xplorie
🧭 Overview
Xplorie integrates with RMS Ingresso to provide a seamless connection between your activity inventory and our guest-facing e-commerce experience. This connection allows Xplorie lodging guests to view real-time availability, reserve experiences, and receive valid tickets or barcodes—without requiring manual management on your side.
🎟️ Ingresso RMS Integration with Xplorie
📝 Overview
Connecting Ingresso RMS with Xplorie enables a seamless, automated booking flow:
✅ Real-time availability & pricing sync
✅ Instant booking confirmations sent to Ingresso
✅ Automated ticket delivery to guests
✅ Fewer manual updates for your team
📌 Prerequisites
Before starting, make sure you have:
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📄 Active contract with Xplorie
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🎫 Products set up in Ingresso with correct pricing & availability
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👩💻 A designated technical contact from your team
🔧 Setup Steps
1️⃣ Gather API Credentials
From your Ingresso account, collect:
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🔑API Key
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🏟️Venue ID
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👬Partner ID
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⏰Redemption rules & booking cutoff times
2️⃣ Send Details to Xplorie
Email📧Matt Kusar the following details:
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Your venue/organization name
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API Key, Venue ID, Partner ID
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Technical contact info
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List of products for Xplorie
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Redemption rules/cutoffs
3️⃣ Xplorie Product Mapping
We’ll connect your products in our system and notify you once ready for testing.
4️⃣ Test the Connection
Xplorie will run:
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📝Test bookings & cancellations
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✅Availability & pricing checks
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🎟️Ticket delivery verification
🛠 Troubleshooting
❗ Issue | 🔍 Possible Cause | 💡 Solution |
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Products not showing in Xplorie | Product not API-enabled or missing from distribution settings | Enable API distribution for Xplorie in Ingresso |
Pricing mismatch | Wholesale/commission rates not set | Review reseller pricing in Ingresso |
Tickets not issuing | Incorrect credentials or permissions | Verify API Key, Venue ID, and Partner ID with Ingresso support |
📞 Support
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Xplorie Technical Assistance: 📧 Xplorie API Support
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Ingresso Technical Assistance: Contact your Ingresso account manager or Ingresso support