🔗Connecting Your Bókun Account to Xplorie
🧭 Overview
Xplorie integrates with RMS Bókun to provide a seamless connection between your activity inventory and our guest-facing e-commerce experience. This connection allows Xplorie lodging guests to view real-time availability, reserve experiences, and receive valid tickets or barcodes—without requiring manual management on your side.
📋 Before You Begin
✅ Make sure you have:
-
🏢 Organization Name (as listed in Bókun)
-
🔑API Key
-
🔐 API Secret
-
🎟 Product IDs / Experience Listings you want available on Xplorie
-
⏰ Redemption rules or booking cutoff times
🔗 How to Connect
Step 1 – Gather Your Credentials
In your Bókun account:
-
Navigate to Settings → API
-
Generate an API Key and API Secret
-
Note your Organization Name exactly as it appears in Bókun
Step 2 – Send to Xplorie
Email📧Matt Kusar the following details:
Subject: Bókun Integration – [Your Organization Name]
Include:
-
Organization Name
-
API Key & Secret
-
Product list (IDs & names)
-
Redemption rules / cutoff times
Step 3 – Configuration
Xplorie will connect to your Bókun API and map your products for display on our booking platform.
Step 4 – Testing
We’ll run test bookings to confirm:
-
Products display correctly
-
Pricing matches your Bókun setup
-
Bookings confirm and ticket delivery works
Step 5 – Go Live
Once approved, your Bókun products will be bookable to Xplorie guests.
🔍 Troubleshooting
| ❌ Issue | 💡 Possible Cause | 🛠 Solution |
|---|---|---|
| Products missing | Product IDs not sent or set inactive in Bókun | Verify product is active in Bókun and resend IDs |
| Booking errors | Incorrect API Key/Secret | Regenerate in Bókun and update Xplorie |
| Delayed updates | Inventory sync frequency too low | Adjust sync settings in Bókun API configuration |
📞 Support Contacts
-
Xplorie Integrations: 📧 Xplorie API Support
-
Bókun API Support: 📧 support@bokun.io