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🔗 Connecting Your Ventrata Account to Xplorie

Ventrata 

​🚀 What This Integration Does

Connecting your Ventrata RMS with Xplorie gives you a seamless way to sell your experiences across Xplorie’s lodging partner network. Once connected, the integration handles everything—so you don’t have to.
 

✅ Key Capabilities

  • 🔄 Real-time sync of availability and pricing from Ventrata to Xplorie
  • 🎟️ Automated ticket/voucher issuance through Ventrata upon Xplorie guest booking
  • 🔁 Booking updates and cancellations sync directly from Xplorie to your Ventrata dashboard

To set up this integration, your Ventrata account must have the following roles:

  • See Connections
  • Modify Connections

📋 Prerequisites

Before creating the connection, make sure the following are in place:

  • ✅ You have an active commercial agreement with Xplorie.
    → Submit request form to start onboarding if needed.
  • ✅ Xplorie must be set up as a Reseller in your Ventrata account.
    • Define retail and wholesale/commission pricing
    • Set the settlement method to: Bill to my account
     

    🔧 Creating the Connection

    1. Log in to your Ventrata Dashboard
    2. Go to Connections > Connections
    3. Click + New Connection
    4. Select Xplorie from the list of partners
    5. Choose the Xplorie Reseller profile you created earlier
      • The connection will inherit this reseller’s configuration (pricing, whitelisted destinations/products)
    Optional: Customize Your Connection
    • Add a custom name for the connection (helpful if you plan to manage multiple Xplorie integrations)
    • Adjust whitelist/blacklist settings at the connection level to override reseller defaults

    🔁 Mapping Products to Xplorie

    Once your connection is created:

    1. Copy the OCTO API key displayed on your connection page
    2. Email it to your Xplorie onboarding contact
    3. Request product mapping using the OCTO API
    Optional Mapping Method

    If you'd prefer to manually select products:

    • Provide the Product ID and Option ID (found on your connection page)
    • Specify which ones you want mapped to Xplorie

     

    🔎 Troubleshooting

    ⚠️Issue

    ✅Possible Solutions

    No products are displayed on the connection page.

    Double-check which destinations, products and options are whitelisted/blacklisted on reseller and connection. If this does not resolve, check if your products and options are made available for sales on Direct API source. If the issue persists, please contact Ventrata support team.

    🙋 Need Help?